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Client Onboarding Specialist/Project Coordinator - Remote

Posted 2 weeks ago
Customer Service
Full Time
Philippines

Overview

The Client Onboarding Specialist/Project Coordinator will work with healthcare providers to ensure a smooth onboarding process, optimize product setup, and improve customer relationships.

In Short

  • Conduct onboarding meetings and product demos.
  • Understand customer goals and provide relevant product information.
  • Educate customers for optimal product setup.
  • Eliminate roadblocks affecting customer goals.
  • Improve product adoption and customer retention.
  • Assist customer support with issues and requests.
  • Provide materials for best practices.
  • Work in a night shift.

Requirements

  • Strong communication skills.
  • Experience in customer service or project coordination.
  • Ability to understand customer needs.
  • Experience in the healthcare industry is a plus.
  • Problem-solving skills.

Benefits

  • Impactful work with clients.
  • Join a respected boutique company.
  • Positive work environment with high approval ratings.
Neolytix logo

Neolytix

Neolytix is a boutique Consulting and Management Services Organization dedicated to supporting small and medium-sized healthcare providers across the United States. With a focus on micro verticals, Neolytix leverages its expertise to deliver impactful, no-nonsense advice on critical issues affecting its clients. The company is respected and valued by its clients for its commitment to providing tailored solutions that enhance operational efficiency and compliance in the healthcare sector.

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