Client Onboarding Specialist - Remote

Overview

The Client Onboarding Specialist acts as the primary point of contact for large-scale clients during the onboarding process, gathering and documenting business requirements to ensure successful implementation of Businessolver's services.

In Short

• Primary contact for clients during onboarding.
• Leads discovery sessions to gather business requirements.
• Acts as a subject matter expert for clients.
• Assesses and mitigates project risks.
• Communicates project expectations and progress effectively.
• Participates in business development efforts.
• Requires initiative and drive in a fast-paced environment.
• May perform additional duties as assigned.

Requirements

• 7+ years of experience in benefit administration.
• Bachelor's degree preferred.
• Experience in Health & Welfare benefits administration or consulting.
• Strong quantitative and analytical skills.
• Excellent written and oral communication skills.
• Able to work within tight deadlines.
• Fluency in MS Office tools, including Access, Project, and Visio.
• Experience managing multiple complex projects simultaneously.
• Experience in process definition and continuous improvement.

Benefits

• Participation in annual bonus incentive plan.
• Comprehensive benefits package for eligible positions.