HR Consultant - US BPO Operations - Remote

Overview

We’re seeking an experienced HR Consultant based in Peru who has a solid background in human resources for US-focused BPO or outsourcing organizations. This role will partner closely with our global HR team to align talent strategies, policies, and processes across the region while ensuring local compliance with Peruvian labor laws.

In Short

• Partner with the Global HR team to implement and localize HR policies, procedures, and frameworks.
• Oversee HR compliance and labor relations to ensure adherence to Peruvian labor law.
• Support talent acquisition initiatives for US-based accounts, ensuring cultural and process alignment.
• Advise team leaders on organizational structure, performance management, and employee engagement.
• Maintain accurate HR documentation, contracts, and personnel files for local and remote teams.
• Lead compensation benchmarking and advise on contractor vs. employee engagement models.
• Provide data-driven insights and recommendations to improve retention and efficiency across teams.

Requirements

• Hands-on experience managing all aspects of the HR lifecycle within a BPO environment.
• Solid understanding of Peruvian labor laws and regulations.
• Experience in talent acquisition and employee engagement strategies.
• Ability to provide data-driven insights and recommendations.
• Strong communication and interpersonal skills.

Benefits

• Opportunity to work with a global HR team.
• Engage with a performance-driven environment.
• Contribute to shaping HR policies and strategies.