Customer Value Architect - Remote

Overview

Neara is a high-growth technology company that has developed a software platform for creating 3D digital models of critical infrastructure. The company focuses on electricity grids and is expanding into telecommunications and rail sectors.

In Short

• Join Neara as a Customer Value Architect in a forward deployment role.
• Be the bridge between Neara's platform and enterprise customers.
• Work on-site with clients to ensure maximum value extraction from solutions.
• Translate technical capabilities into measurable business outcomes.
• Collaborate with sales, product development, and customer success teams.
• Drive platform adoption and customer happiness.
• Design and deliver training sessions aligned with customer goals.
• Identify strategic opportunities for customer account growth.

Requirements

• Experience with enterprise account engagement and client management.
• Familiarity with enterprise software platforms.
• Ability to develop customer value and ROI frameworks.
• Strong communication and critical thinking skills.
• Proven stakeholder engagement abilities.
• Proactive problem-solver with creative solution skills.
• Experience in infrastructure or energy sector is a plus.
• An engineering degree or relevant background is advantageous.

Benefits

• Competitive salary with employee stock option plan.
• Opportunities for professional development and career growth.
• Meritocratic and low-ego work culture.
• Play a critical role in deploying meaningful products.
• Interact with various stakeholders across the business.