Key Account Manager - Remote

Overview

As a Key Account Manager at Marqeta, you will manage strategic accounts, focusing on relationship-building, revenue growth, and addressing customer needs through insightful solutions and data-driven strategies.

In Short

• Manage strategic accounts and drive revenue growth.
• Collaborate with cross-functional teams for exceptional client service.
• Identify upsell and cross-sell opportunities.
• Ensure smooth running of partnerships and programs.
• Create customer-centric content for internal communication.
• Perform in-depth analysis for key customers.
• Develop high-impact presentation materials.
• Proactively manage customer portfolio.

Requirements

• Minimum 12 years of related experience with a Bachelor’s degree.
• Strong organizational skills and attention to detail.
• Self-starter with proactive problem-solving skills.
• Curiosity and passion for the payments industry.
• Ability to build relationships and drive solutions.
• Proficient in Microsoft Excel and Google Sheets.

Benefits

• Flexible working environment (remote or office).
• Multiple health insurance options.
• Flexible time off policy.
• Retirement savings program with contributions.
• Equity and Employee Stock Purchase Program.
• Support for family-forming and parental leave.
• Free therapy sessions and professional coaching.
• Monthly stipend for remote work support.
• Annual development funds for personal growth.