Renewals Coordinator - Remote

Overview

The Renewals Coordinator will support the Client Engagement team at MPLC, a leader in public performance licensing, by conducting investigative research and driving renewal revenue growth.

In Short

• Support Client Engagement Team with investigative research and data entry
• Help drive renewal revenue growth through outreach and analysis
• Gather business information through phone outreach and online research
• Report directly to the Senior Client Engagement Manager
• Utilize CRM systems and reporting tools
• Multitask and manage time effectively
• Contribute ideas and thrive in group settings
• Work with a flexible model: 2 days in office, rest remote
• Collaborate with the Client Engagement Managers
• Focus on quality research and efficient data entry

Requirements

• Detail-oriented and resourceful individual
• Strong online research skills
• Proficiency in Excel
• Creative and professional phone communication abilities
• Familiarity with outbound tools and CRMs
• Performance mindset, motivated by results
• Clear, confident, and persuasive communication skills
• Collaborative team player
• Eagerness to learn and grow
• Ability to juggle multiple tasks and systems

Benefits

• Flexible working model - 2 days in our Ladera Heights LA office with the rest working remotely
• Salary between $50,000 and $60,000
• Competitive PTO policy
• Comprehensive medical insurance