Collections Specialist - Remote

Overview

The Collections Specialist will be a vital part of the finance team, managing client accounts to ensure timely payments and supporting the credit control process.

In Short

• Manage a portfolio of key client accounts to ensure timely and accurate payments.
• Support the end-to-end credit control process, including debt collection, invoicing, and client communications.
• Handle incoming calls and direct inquiries appropriately.
• Issue copy invoices when requested and maintain accurate client records.
• Schedule follow-up actions for yourself and others in the team.
• Support the Client Services Team as needed.
• Perform general admin tasks as required.
• Communicate clearly and professionally with clients.
• Stay calm under pressure and manage multiple priorities.
• Look for ways to improve processes and efficiency.

Requirements

• Detail-oriented and organized.
• Enjoy working in a fast-paced environment.
• Confident on the phone and comfortable with systems and databases.
• Ability to resolve issues and build strong client relationships.

Benefits

• Salary of $55,000.
• Remote working in US.
• Comprehensive health insurance package (medical, dental, sick pay).
• 401(k) retirement plan.
• 15 days paid vacation time.