Service Manager Video Services - Remote

Overview

The Service Manager for Video Services at Motorola Solutions is responsible for partner acquisition, market expansion, and ensuring the successful implementation of mobile video solutions.

In Short

• Identify market-leading organizations and targets for market penetration.
• Work with internal teams to provide necessary training and support.
• Formulate territory growth strategies and conduct market trend analysis.
• Oversee the activation phase for newly onboarded partners.
• Lead technical demonstrations and coordinate training for mobile video products.
• Transition from transactional sales to lifecycle revenue monetization.
• Collaborate with Territory Managers for smooth partner transitions.
• Provide training to internal sales and external partners on product significance.
• Identify and address systemic failures with the product group.
• Assist in developing vendor scorecards for organizations.

Requirements

• Minimum 5 years of experience in relevant fields.
• Strong understanding of indirect sales models and channel dynamics.
• Familiarity with CRM tools like Salesforce.
• Legal authorization to work in the U.S.
• High School diploma, Associate's, or Bachelor's degree in relevant areas.

Benefits

• Incentive bonus plans.
• Medical, dental, and vision benefits.
• 401K with company match.
• 10 paid holidays.
• Generous paid time off packages.
• Employee stock purchase plan.
• Paid parental and family leave.