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Onboarding Executive - Remote

Posted 3 days ago
Customer Service
Full Time
UK

Overview

The Onboarding Executive plays a crucial role in ensuring a smooth and efficient onboarding process for new Financial Institution customers. This position requires close collaboration with various internal teams to maintain accurate records, resolve compliance queries, and support strategic initiatives aimed at enhancing client relationships and operational efficiency.

In Short

  • Assisting in the end-to-end onboarding process of new customers
  • Maintain existing customer records CRM and Core Banking Platform records.
  • Facilitate the onboarding of new Financial Institution customers into the Moneycorp Group
  • Work with Compliance, Sales and Dealing to assist in completing annual account reviews
  • Support on delivering client focused strategic initiatives involving the FIG team

Requirements

  • High level of accuracy, well-organized, and articulate
  • Ability to work under pressure in a fast-paced environment
  • Good organizational and prioritization skills
  • Proficient in Excel & Word
  • Excellent communication skills, both written and verbal
  • Ability to build relationships with people at varying levels of seniority
  • Experience working in a regulated financial institution (desirable)
  • Additional language skills (desirable)

Benefits

  • Competitive salary with commission or bonus
  • Comprehensive benefits package including 25 days holiday
  • Day off for your birthday
  • Pension plan
  • BUPA private medical health insurance
Moneycorp logo

Moneycorp

Moneycorp is a leading provider of foreign exchange and global payment solutions, with over 45 years of experience in the industry. Originally focused on domestic consumer services, the company has evolved into a comprehensive global payments ecosystem, dedicated to eliminating friction in FX risk management and international payments. Moneycorp is committed to innovation and excellence, providing unwavering support to clients throughout their journey. The company fosters a collaborative and energetic culture, emphasizing the importance of its people and nurturing a sense of belonging. With a focus on technology and continuous improvement, Moneycorp is poised to make significant contributions to the payments industry while navigating the complexities of the global economy.

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