Onboarding Representative - Remote

Overview

As an Onboarding Rep at Apollo, you will be the first human connection for customers, helping them navigate the platform and drive adoption.

In Short

• Lead structured onboarding sessions for customers.
• Help users master core features like Mailbox Linking and CRM Sync.
• Develop deep product expertise as an Apollo power user.
• Manage a steady call flow while ensuring meaningful engagement.
• Refine onboarding playbooks based on customer challenges.

Requirements

• Strong communicator in English.
• Tech-forward mindset with a curiosity for new software.
• Thrives in structured, repeatable work environments.
• Results-driven focus on activation and retention.
• Fast learner comfortable in a high-growth environment.

Benefits

• Remote-first company with a focus on employee growth.
• Resources and support to own your role.
• Collaboration across departments.
• Encouragement of bold ideas and courageous action.
• Opportunity to make a real impact on customer success.