Account Manager - Hybrid AM/AE - Remote

Overview

We are seeking a dynamic Account Manager (Hybrid AM/AE) to manage existing client relationships while pursuing new business opportunities, driving revenue growth, and ensuring client satisfaction.

In Short

• Manage and grow key client relationships.
• Serve as the main liaison between clients and internal teams.
• Identify growth opportunities and develop upselling strategies.
• Collaborate with product, marketing, and support teams.
• Lead strategic account planning and contract negotiations.
• Monitor account health and proactively address issues.
• Track account performance and client feedback.
• Stay current on industry trends and client challenges.
• Pursue and close new business opportunities as needed.

Requirements

• Bachelor’s degree in Business, Marketing, or related field.
• 3+ years of experience in account management or sales in a SaaS company.
• Proven ability to manage and grow key accounts.
• Strong interpersonal and communication skills.
• Confidence in negotiation and problem-solving.
• Experience with CRM platforms, preferably Salesforce.
• Ability to manage multiple accounts and priorities.
• Excellent presentation and storytelling abilities.
• Strategic thinker familiar with sales cycles and customer value.
• Willingness to travel occasionally for client meetings.

Benefits

• Paid Parental Leave.
• No Dress Code.
• Teammate Recognition Rewards and Swag.
• Flexible Career Opportunities.
• Professional Development through LinkedIn Learning.
• Two event tickets valued up to $500.
• CEO Impact Award for employee recognition.
• Open communication culture with feedback opportunities.
• Tailored onboarding for new employees.
• Focus on personal growth and continuous improvement.