Account Manager - Remote

Overview

This is an excellent opportunity to join our growing company by supporting our most valued asset – our customers. In this role, you will gain an in-depth understanding of our customer’s operations, goals, and challenges so that you can help them gain the most value from their investments with Mitratech.

In Short

• Manage customer relationships with a focus on retention and revenue generation.
• Build account plans on top customers that focus on mutual success.
• Develop a strong pipeline and meet sales targets.
• Handle renewals and negotiate multi-year contracts.
• Conduct quarterly business reviews with top customers.
• Assist in building retention and revenue forecasts.
• Respond promptly to customer inquiries.
• Collaborate with other departments for customer success.
• Stay updated on industry trends and competitive posture.

Requirements

• Availability to work Monday to Friday from 4:00 am to 1:00 pm or 5:00 am to 2:00 pm.
• Bachelor's Degree or equivalent experience.
• 2-4 years of sales or account management experience.
• Customer-driven personality with relationship-building skills.
• Strong project management and organizational skills.
• Ability to work independently and in a team.
• Effective communication skills in all formats.
• Interest in industry trends and best practices.
• Proficiency in MS Office and Google Office applications.
• Willingness to travel as required.

Benefits

• Diverse and inclusive work culture.
• Opportunities for learning and professional growth.
• Work with leading-edge technologies.
• Supportive team environment.
• Focus on individual excellence.