Account Manager - Remote

Overview

FINDIQ is a tech startup from the industrial region of Ostwestfalen-Lippe in NRW, Germany, aiming to lead the generational change in the service of industrial machines and systems by building the first AI-based knowledge platform for medium-sized machine manufacturers to global corporations.

In Short

• Join a young technology company focused on software development, AI, and technical service.
• Diverse tasks in account management.
• Onboard, support, and expand national and international customers.
• Structure and negotiate cooperation contracts and upselling opportunities.
• Build long-term and trustful customer relationships.
• Understand customer goals and support product usage.
• Early identification of optimization potentials and proactive measures.
• Collaborate closely with sales and product teams.
• Identify cross-selling and upselling opportunities.
• Document activities in Salesforce CRM.

Requirements

• 5 years of experience in project management or consulting in the machine engineering industry.
• Own network and industry access to machine engineering, possibly international.
• Experience with digital product introduction and usage in machine engineering and service.
• Understanding and interest in industrial machines of all kinds.
• Strong communication and social skills.
• Self-organization and structuring abilities.
• Experience in leadership roles, such as leading a sales team or projects.
• Experience or passion for working in a technology startup.
• Very good English and German skills; other languages are a plus.

Benefits

• Trust: We give you what you need to become the best version of yourself.
• Flexibility: Hybrid model with fixed office days combined with remote work.
• Team spirit: Join our young team with a culture of appreciation and fun at work.
• Development: Seize the chance to grow professionally and personally.
• Startup insight: Close collaboration with and insights into the work of the founding team.
• Up to one month work from anywhere.
• Workation and team events.
• 30 days of vacation.
• Office pets welcome (upon agreement).
• Mobility allowances and further negotiable benefits.