Account Manager - Remote

Overview

The Account Manager (China) at Mistplay is responsible for driving deep client relationships, advocating for client success, and managing client retention and LTV.

In Short

• Act as the main point of contact for assigned clients
• Promote expansion and upsell opportunities
• Drive retention and prevent client churn
• Identify upsell opportunities and manage pipeline
• Work closely with ad operations to improve client performance
• Stay current on industry trends and client-specific news
• Provide feedback and insights to clients
• Manage opportunities via CRM
• Report to Head of Commercial in China

Requirements

• 2+ years in Customer Success or Account Management
• Experience in performance marketing
• Strong relationship building skills
• Excellent interpersonal and collaboration skills
• Experience with market research tools
• Excellent communication and presentation skills
• Organization and time management skills
• Proven track record of meeting sales and retention quotas
• Experience in mobile gaming or adtech is a plus
• Good command of English is advantageous

Benefits

• Work with a fast-growing, profitable company
• Innovative and collaborative work environment
• Opportunity to drive client success
• Engage with a large user base
• Be part of a dynamic team in the gaming industry