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Senior Manager, Software Engineering (Customer Experience) - Remote

Posted 8 weeks ago
Software Development
Full Time
New York, NY, USA
$230,000.00 - $260,000.00/year

Overview

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. We are looking for a Senior Manager to lead one of our Customer Experience application development teams through the next step function growth phase.

In Short

  • Lead a Customer Experience application development team.
  • Drive the future of Metropolis products forward.
  • Contribute to a vision and strategy for customer experiences.
  • Ensure software development aligns with customer needs.
  • Work closely with Product Management, Software Engineering, Data Science, and User Research.
  • Manage delivery of high-impact applications.
  • Foster a collaborative environment for product and technical ideas.
  • Coach and inspire the engineering team.
  • Establish processes for operational excellence.
  • Build a strong engineering culture across locations.

Requirements

  • 5+ years of management experience.
  • 10+ years of software development experience.
  • Experience scaling and supporting teams.
  • Track record of successful cross-functional collaboration.
  • Proven experience in designing large-scale distributed systems.
  • Excellent communication skills.
  • Preferred local to New York City, Seattle, or Los Angeles.

Benefits

  • Access to healthcare benefits.
  • 401(k) plan.
  • Short-term and long-term disability coverage.
  • Basic life insurance.
  • Lucrative stock option plan.
  • Bonus plans.
Metropolis logo

Metropolis

Metropolis is an innovative artificial intelligence company specializing in computer vision technology to create seamless, checkout-free experiences in everyday environments. The company is focused on transforming parking solutions, allowing consumers to effortlessly drive in and out, and aims to enhance real-world transactions with unmatched speed and convenience. With a vision to revolutionize mobility and everyday experiences, Metropolis is dedicated to empowering customers by reclaiming their most valuable asset: time. The company fosters a collaborative and dynamic work environment, encouraging a culture of engineering excellence and customer-centric product development.

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