Senior Manager, Software Engineering (Customer Experience) - Remote

Overview

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. We are looking for a Senior Manager to lead one of our Customer Experience application development teams through the next step function growth phase.

In Short

• Lead a Customer Experience application development team.
• Drive the future of Metropolis products forward.
• Contribute to a vision and strategy for customer experiences.
• Ensure software development aligns with customer needs.
• Work closely with Product Management, Software Engineering, Data Science, and User Research.
• Manage delivery of high-impact applications.
• Foster a collaborative environment for product and technical ideas.
• Coach and inspire the engineering team.
• Establish processes for operational excellence.
• Build a strong engineering culture across locations.

Requirements

• 5+ years of management experience.
• 10+ years of software development experience.
• Experience scaling and supporting teams.
• Track record of successful cross-functional collaboration.
• Proven experience in designing large-scale distributed systems.
• Excellent communication skills.
• Preferred local to New York City, Seattle, or Los Angeles.

Benefits

• Access to healthcare benefits.
• 401(k) plan.
• Short-term and long-term disability coverage.
• Basic life insurance.
• Lucrative stock option plan.
• Bonus plans.