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Senior Software Engineer, Customer Experience - Remote

Posted 65 weeks ago
Software Development
Full Time
US

Overview

As a Senior Software Engineer at Included Health, you will lead impactful projects for the Customer Experience team, focusing on high-quality care and access for diverse communities.

In Short

  • Lead impactful projects for the Customer Experience team.
  • Gather requirements and oversee project execution.
  • Report to the Engineering Manager, Data Platform.
  • Combine technical output with project management skills.
  • Influence peers to ensure team success.
  • Focus on high-quality and culturally competent care.
  • Serve health and benefits buyers.
  • Contribute to raising care equity for underserved communities.
  • Work in a mission-driven environment.
  • Engage in continuous iteration and improvement.

Requirements

  • Experience in software engineering.
  • Strong project management skills.
  • Ability to gather and analyze requirements.
  • Experience working in a team environment.
  • Technical proficiency in relevant technologies.
  • Commitment to healthcare equity.
  • Excellent communication skills.
  • Ability to influence and lead peers.
  • Passion for improving customer experience.
  • Experience with data platforms is a plus.

Benefits

  • Opportunity to make a significant impact in healthcare.
  • Work with a diverse and mission-driven team.
  • Access to professional development resources.
  • Competitive salary and benefits package.
  • Flexible work environment.
  • Focus on work-life balance.
  • Engagement in meaningful projects.
  • Support for continuous learning.
  • Commitment to diversity and inclusion.
  • Access to healthcare resources.
Included Health logo

Included Health

Included Health is a pioneering healthcare company dedicated to delivering integrated virtual care and navigation services. With a mission to elevate the standard of healthcare for everyone, Included Health aims to eliminate barriers and provide high-quality care to individuals in every community, regardless of their health journey or the type of care required—ranging from acute to chronic, behavioral to physical. The company offers its members comprehensive care guidance, advocacy, and access to personalized virtual and in-person services for everyday and urgent care, primary care, behavioral health, and specialty care. Included Health is committed to fostering an inclusive workplace and ensuring equitable opportunities for all employees.

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