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Technical Client Liaison - Remote

Posted 10 weeks ago

Overview

MetaPhase is seeking a Technical Client Liaison with 5+ years of experience to serve in a Business Liaison capacity, combining technical understanding with customer awareness to serve as liaison between internal customers and shared services providers within the infrastructure operations of a large federal agency.

In Short

  • Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients.
  • Learn and grow by taking advantage of every opportunity available to you.
  • Join a company which prides itself on its shared values and inclusive culture.
  • Be the difference and make it happen.

Requirements

  • Proven ability to build relationships and communicate across both technical and non-technical stakeholders.
  • Expertise in business process and system analysis, design, improvement, and implementation efforts.
  • Experience in change management and training.
  • Ability to contribute to organizational and strategic planning for a wide variety of technical and functional environments.
  • BS or BA or equivalent years of experience with 5+ years in management and technology consulting, including 2 years in infrastructure and operations.
  • Experience working with and cultivating external partnerships and relationships across the federal government and industry.
  • Experience supporting infrastructure technology and components.
  • Strong analytical skills with experience performing studies including but not limited to Configuration Management, Disaster Recovery, Strategic Planning, Knowledge Management, Business Analysis, Technical Analysis.
  • Excellent written/verbal communication skills including meeting facilitation and presentation.

Benefits

  • Hybrid work environment with primarily virtual work and some in-person meetings required in the DC metro area.
  • Opportunity to work in a fast-growing and impactful consultancy.
  • Recognition as one of the best places to work.

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