Technical Client Liaison - Remote

Overview

MetaPhase is seeking a Technical Client Liaison with 5+ years of experience to serve in a Business Liaison capacity, combining technical understanding with customer awareness to serve as liaison between internal customers and shared services providers within the infrastructure operations of a large federal agency.

In Short

• Work alongside a dedicated and diverse set of people to offer honest advice and practical guidance to our clients.
• Learn and grow by taking advantage of every opportunity available to you.
• Join a company which prides itself on its shared values and inclusive culture.
• Be the difference and make it happen.

Requirements

• Proven ability to build relationships and communicate across both technical and non-technical stakeholders.
• Expertise in business process and system analysis, design, improvement, and implementation efforts.
• Experience in change management and training.
• Ability to contribute to organizational and strategic planning for a wide variety of technical and functional environments.
• BS or BA or equivalent years of experience with 5+ years in management and technology consulting, including 2 years in infrastructure and operations.
• Experience working with and cultivating external partnerships and relationships across the federal government and industry.
• Experience supporting infrastructure technology and components.
• Strong analytical skills with experience performing studies including but not limited to Configuration Management, Disaster Recovery, Strategic Planning, Knowledge Management, Business Analysis, Technical Analysis.
• Excellent written/verbal communication skills including meeting facilitation and presentation.

Benefits

• Hybrid work environment with primarily virtual work and some in-person meetings required in the DC metro area.
• Opportunity to work in a fast-growing and impactful consultancy.
• Recognition as one of the best places to work.