Global Technical Client Integration - Remote

Overview

The Global Technical Client Integration role involves providing high-level technical support to clients during their integration process into the network, ensuring successful implementation of tracking technology.

In Short

• Provide technical support and guidance to clients throughout the integration process.
• Identify errors in configurations and propose suitable solutions.
• Manage and negotiate objections related to non-compliant configurations.
• Contribute to meeting monthly team integration goals.
• Validate the work of other team members before technical approval.
• Report platform bugs and technical issues.
• Maintain and update an internal and external knowledge base.
• Test new features and developments for quality standards.

Requirements

• Strong communication skills.
• Attention to detail.
• Experience in technical support or client integration roles.
• Ability to work collaboratively with marketing and technical teams.

Benefits

• Performance-based incentive system.
• Opportunity to work remotely.