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Global Technical Client Integration - Remote

Posted 1 week ago

Overview

The Global Technical Client Integration role involves providing high-level technical support to clients during their integration process into the network, ensuring successful implementation of tracking technology.

In Short

  • Provide technical support and guidance to clients throughout the integration process.
  • Identify errors in configurations and propose suitable solutions.
  • Manage and negotiate objections related to non-compliant configurations.
  • Contribute to meeting monthly team integration goals.
  • Validate the work of other team members before technical approval.
  • Report platform bugs and technical issues.
  • Maintain and update an internal and external knowledge base.
  • Test new features and developments for quality standards.

Requirements

  • Strong communication skills.
  • Attention to detail.
  • Experience in technical support or client integration roles.
  • Ability to work collaboratively with marketing and technical teams.

Benefits

  • Performance-based incentive system.
  • Opportunity to work remotely.

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