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Dutch Speaking Customer Service Agent - Remote

Posted 1 week ago
Customer Service
Full Time
Bulgaria

Overview

Mercier Consultancy Bulgaria is seeking a Dutch Speaking Customer Service Agent to join our team specializing in high-end coffee machines. In this exciting role, you will provide top-tier support to our Dutch-speaking customers who are passionate about coffee and require assistance with their luxury coffee machines.

In Short

  • Deliver outstanding customer service in Dutch.
  • Assist customers with product selection and troubleshooting.
  • Provide information about product features and usage tips.
  • Handle customer complaints professionally.
  • Document customer interactions to improve service quality.
  • Collaborate with technical support and sales teams.
  • Stay informed about new products and coffee trends.

Requirements

  • Fluent in Dutch.
  • Strong communication skills.
  • Passion for coffee and customer service.
  • Ability to troubleshoot technical issues.
  • Experience in customer service roles.

Benefits

  • Opportunity to work with high-end products.
  • Engaging work environment.
  • Training and development opportunities.
  • Potential for career advancement.
Mercier Consultancy BG logo

Mercier Consultancy BG

Mercier Consultancy Bulgaria is a dynamic consulting firm focused on expanding its presence in the German market. The company seeks to enhance its business development efforts by hiring a skilled German-speaking freelance Senior Business Development Specialist. With a commitment to building strong client relationships and understanding the nuances of the German business landscape, Mercier Consultancy aims to identify new opportunities and tailor solutions that drive growth and client satisfaction.

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