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Dutch Speaking Customer Service Agent - Remote

Posted 1 week ago
Customer Service
Full Time
Worldwide

Overview

Mercier Consultancy is thrilled to announce exciting opportunities for Dutch Speaking Agents in Greece, complete with fully funded relocation! This is a unique chance to join our dynamic Customer Service Department while enjoying the beautiful lifestyle that Greece has to offer.

In Short

  • Respond to customer inquiries in Dutch through various channels, including phone, email, and chat
  • Provide detailed information about our products and services to clients
  • Effectively resolve issues and concerns raised by customers
  • Maintain accurate records of customer interactions in our CRM system
  • Collaborate with team members to enhance service delivery and optimize customer experience
  • Engage in training sessions to continually build on product knowledge and service skills
  • Contribute positively to a collaborative team environment

Requirements

  • Fluency in Dutch
  • Strong communication skills
  • Experience in customer service preferred
  • Ability to work in a team-oriented environment
  • Problem-solving skills
  • Willingness to relocate to Greece

Benefits

  • Fully funded relocation to Greece
  • Opportunity to work in a vibrant environment
  • Comprehensive training provided
  • Collaborative team culture
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

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