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Dutch Speaking Customer Service Agent - Remote

Posted 15 weeks ago
Customer Service
Full Time
Worldwide

Overview

Mercier Consultancy is thrilled to announce exciting opportunities for Dutch Speaking Agents in Greece, complete with fully funded relocation! This is a unique chance to join our dynamic Customer Service Department while enjoying the beautiful lifestyle that Greece has to offer.

In Short

  • Respond to customer inquiries in Dutch through various channels, including phone, email, and chat
  • Provide detailed information about our products and services to clients
  • Effectively resolve issues and concerns raised by customers
  • Maintain accurate records of customer interactions in our CRM system
  • Collaborate with team members to enhance service delivery and optimize customer experience
  • Engage in training sessions to continually build on product knowledge and service skills
  • Contribute positively to a collaborative team environment

Requirements

  • Fluency in Dutch
  • Strong communication skills
  • Experience in customer service preferred
  • Ability to work in a team-oriented environment
  • Problem-solving skills
  • Willingness to relocate to Greece

Benefits

  • Fully funded relocation to Greece
  • Opportunity to work in a vibrant environment
  • Comprehensive training provided
  • Collaborative team culture
Mercier Consultancy logo

Mercier Consultancy

Mercier Consultancy is a dynamic and customer-focused organization dedicated to providing exceptional support to its clients. With a commitment to enhancing the customer experience, the company seeks to hire a German Speaking Customer Care Specialist to join its remote team based in Greece. Mercier Consultancy values effective communication and professionalism, ensuring that its employees are well-trained and equipped to handle client inquiries and concerns. The company fosters a collaborative environment, encouraging team members to work together to resolve issues and improve service quality. By prioritizing a customer-centric approach, Mercier Consultancy aims to make a positive impact on the experiences of its German-speaking clients.

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