Patient Support & Marketing Specialist - Remote

Overview

MedVA is on the lookout for a dedicated and enthusiastic Patient Support & Marketing Specialist to join our team. In this dual-role position, you will provide exceptional support to patients while also driving marketing initiatives to promote our services.

In Short

• Serve as the initial point of contact for patient inquiries, providing prompt and accurate information regarding services and resources.
• Coordinate and manage patient appointments, ensuring a seamless onboarding experience.
• Develop and implement marketing strategies, including social media campaigns and email marketing, to enhance patient engagement.
• Produce high-quality content for blogs, newsletters, and social media platforms that resonates with patients and encourages interaction.
• Establish and maintain positive relationships with patients to foster loyalty and satisfaction.
• Gather patient feedback and collaborate with the team to identify areas for service improvement.

Requirements

• Strong communication skills and ability to empathize with patients.
• Experience in marketing and content creation.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in social media platforms and email marketing tools.
• Detail-oriented with strong organizational skills.

Benefits

• Opportunity to work in a supportive and dynamic team environment.
• Professional development and training opportunities.
• Flexible working hours.
• Competitive salary package.