Patient Support Specialist - Hybrid - Remote

Overview

As a Patient Support Specialist at Blackbird Health, you will be a crucial touchpoint for our patients, supporting them through their journey to better mental health. You will engage and activate patients to help them receive the care they need, ensuring a seamless and supportive experience from initial inquiry through discharge.

In Short

• Hybrid work model
• Competitive salary range: $24 - $26 per hour
• Comprehensive benefits package, including medical and dental coverage available from day 1
• 401(k) with company match
• Employer-paid life insurance coverage
• Paid time off
• Opportunities for career advancement and growth
• Supportive and collaborative work culture

Requirements

• Some college coursework or an Associate’s degree
• Previous telephonic outreach and customer service experience
• Passion for helping others
• Availability to work full-time, 40 hours per week
• Proficiency with medical EHR systems
• Tech-savvy with strong problem-solving skills
• Ability to connect with individuals from diverse backgrounds
• Genuine empathy and excellent listening skills

Benefits

• Comprehensive benefits package
• 401(k) with company match
• Employer-paid life insurance
• Paid time off
• Opportunities for career advancement
• Supportive work culture