Remote Otter LogoRemoteOtter

Applications Engineer - Remote

Posted 23 weeks ago

Overview

The Applications Engineer will work with enterprise customers to shorten the sales cycle by overcoming technical hurdles within these accounts, while collaborating with product management and R&D.

In Short

  • Assist in generating new business and growing existing accounts.
  • Communicate customer feedback into future product developments.
  • Support sales account managers with technical questions and presentations.
  • Evaluate and integrate third-party devices.
  • Install, configure, and test solutions during Proof of Concepts.
  • Interface with customers at both business and technical levels.
  • Provide technical training to end users and Certified Solution Providers.
  • Aid Product Management in writing Epics and Stories.
  • Attend Bi-Weekly Scrum meetings with R&D.
  • Drive product change by identifying technical deficiencies.

Requirements

  • College or University Degree in a business or technical discipline.
  • Minimum 4 years of experience in networks and client/server software deployment.
  • Familiarity with Azure, AWS, Active Directory, SAML, SSL/TLS, SQL, Linux, and CCTV/video surveillance equipment.
  • Understanding of Agile processes.
  • Excellent communication skills.
  • Proven track record in customer satisfaction.
  • Some project management experience.

Benefits

  • Positive working environment with flexibility and support for work-life balance.
  • Professional development opportunities.
  • Encouragement of teamwork and innovation.
  • Global company culture with opportunities to forge friendships.

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