Senior Account Manager Commercial - Remote

Overview

As a Senior Account Manager at Maltego, you will act as a trusted advisor, helping customers achieve success and maximize their return on investment while managing the commercial relationship.

In Short

• Ownership of an account portfolio with performance accountability.
• Manage the full customer journey from onboarding to renewal.
• Develop and maintain strategic relationships with key stakeholders.
• Identify customer risks and develop tailored mitigation plans.
• Identify growth opportunities for up-sell and cross-sell.
• Execute success plans and strategic account development plans.
• Collaborate with internal teams to ensure customer satisfaction.

Requirements

• Bachelor’s degree with an interest in cyber security or law enforcement.
• 5+ years in B2B Account Management, preferably in software/cyber security.
• Experience in strategic account and success management.
• Strong communication skills and negotiation abilities.
• Problem solver with a goal-getter attitude.
• Affinity for software tools and experience with Microsoft Office and CRM.
• Fluent in English (written and spoken).

Benefits

• Insights into the operations of a fast-growing tech scale-up.
• Opportunity to take on responsibility and make a direct impact.
• Be part of a motivated and highly international team.