Commercial Account Manager - Remote

Overview

InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce.

In Short

• Manage a portfolio of customer accounts and renewals focusing on high retention and satisfaction levels.
• Lead the renewal process ensuring customer needs are met.
• Identify and implement growth opportunities within accounts.
• Build and maintain strong relationships with key stakeholders.
• Collaborate with cross-functional teams to enhance customer experience.
• Monitor account health and address potential risks to retention.
• 1-5 years of experience in Account Management or Renewals.
• Strong communication, negotiation, and relationship building skills.
• Self-motivated with the ability to work independently.
• Experience in selling open source/SaaS is a bonus.

Requirements

• 1-5 years of experience as an Account Manager or Renewals Specialist.
• Proven ability to manage +50 accounts.
• Strong communication and negotiation skills.
• Self-motivated and team-oriented.

Benefits

• Medical/dental/vision insurance with 100% coverage for employees.
• Flexible Time Off.
• Life Insurance and disability insurance.
• 401(k) plan.
• Wellness programs.
• Annual professional development budget.
• Financial planning and legal advice.