Product Technical Writer - Remote

Overview

We are seeking a skilled, creative, flexible, and change-accepting Product Technical Writer to join our Documentation team at Make, a leading visual platform for designing, building, and automating tasks and workflows.

In Short

• Research, write, review, revise, and publish technical documentation.
• Create clear and comprehensive API documentation.
• Collaborate with cross-functional teams.
• Investigate platform features and create user-friendly explanations.
• Ensure high-quality technical content.
• Anticipate user needs for optimal learning experiences.
• Communicate effectively with team members.
• Craft microcopy for the product interface.
• Regularly assess and improve content based on feedback.
• Develop and maintain style guides.

Requirements

• 3+ years of experience in technical documentation.
• Excellent written and verbal English skills.
• Proficiency in writing API documentation.
• Ability to research complex topics.
• Flexibility to adapt writing tone.
• Exceptional attention to detail.
• Skill in giving and receiving feedback.
• Ability to conduct effective interviews.
• Capability to manage work independently.
• Interest in programming concepts is a plus.

Benefits

• RSUs grant in a rapidly growing company.
• Annual bonus.
• Multinational team with diverse nationalities.
• Learning & Development plan.
• Company Impact Days.
• Notebook/Macbook and monitor provided.
• 25 days of vacation and sick days.
• Extra parental vacation.
• Life insurance.
• Flexible working hours and remote working allowance.