Expansion Account Executive, Mid-Market - Remote

Overview

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

We're currently looking for an experienced Expansion Account Executive, Mid-Market to join our dynamic sales team. You would play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the mid-market segment. You will bring your expertise in navigating larger deals and have a proven track record of success in expanding client accounts.

This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management.

The ideal Expansion Account Executive, Mid-Market will be fanatical about customer success and growth. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thinks outside the box, thrives under pressure, and is laser-focused on the client.

In Short

• Ownership of a “book of business” from post-sale handoff through renewal and expansion.
• Leverage experience in navigating larger deals for expansion opportunities.
• Proactive approach in identifying customer needs and providing innovative solutions.
• Conduct quarterly business reviews to assess client satisfaction.
• Manage multiple tasks such as client requests, demos, proposals, and follow-ups.
• Become a master of using systems like Salesforce, Outreach, and ZoomInfo.
• Accurately manage sales pipeline and forecast expansion opportunities.
• Ensure meticulous documentation of customer interactions and deals.
• Embrace the entrepreneurial mentality of building something new.

Requirements

• A minimum of 4 years of sales experience, particularly in account management.
• Demonstrated success in expanding client accounts in a B2B environment.
• Proficiency in navigating complex sales cycles and managing stakeholders.
• Strong analytical and presentation skills.
• Ability to conduct engaging product demonstrations.
• Exceptional organizational skills and attention to detail.
• Excellent interpersonal skills for building relationships.
• A positive, passionate, and creative mindset.
• A Bachelor's degree or higher in a relevant field.

Benefits

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Flexible PTO policy.
• A culture that values meritocracy and celebrates ideas and effort.