Renewal Manager - Remote

Overview

The Renewal Manager is accountable for customer retention through the renewal process, managing and closing assigned opportunities within the assigned territory that are up for renewal.

In Short

• Work with Sales and Customer Success to maximize revenue retention.
• Act as the inside point of contact for channel partners.
• Complete renewal lifecycle management and administrative tasks.
• Achieve and exceed quarterly renewal targets.
• Drive on-time or early renewals.
• Analyze customer renewal data and determine retention strategies.

Requirements

• 2-3 years of relevant job experience in a similar role or related function.
• Working knowledge of renewals and revenue growth strategies.
• Strong numerical skills.
• Ability to multitask in a fast-paced environment.
• Organized and detail-oriented.
• Team player with a collaborative mindset.
• Salesforce or other CRM experience preferred.

Benefits

• Generous time off policies.
• Competitive compensation.
• Volunteer opportunities.
• Reward and recognition programs.
• Healthcare and retirement benefits.