Quality & Training Lead - Warehouse Operations - Remote

Overview

The Quality & Training Lead will develop, standardize, and maintain operational processes and training programs across departments, ensuring compliance with safety standards and driving continuous improvement initiatives.

In Short

• Develop and standardize Work Instructions (WIs) and Job Instructions (JIs).
• Identify process inefficiencies and implement improvements.
• Design and deliver structured On-the-Job Training (OJT) programs.
• Conduct regular assessments of associate capabilities.
• Collaborate across departments to ensure process alignment.
• Promote a safe working environment and integrate safety practices.
• Utilize Lean methodologies for continuous improvement.
• Maintain accurate training records and monitor training effectiveness.
• Facilitate communication and coordination of training activities.
• Support compliance with internal controls and SOPs.

Requirements

• Bachelor’s degree in a related field preferred.
• 3-7 years of experience in process improvement or training roles.
• Strong knowledge of Lean manufacturing principles.
• Experience in developing clear process documentation.
• Excellent analytical and problem-solving skills.
• Strong interpersonal and communication skills.
• Proficiency with MS Office and Learning Management Systems.
• Commitment to safety and quality standards.
• Certification in Lean Six Sigma is preferred.
• Familiarity with warehouse operations is a plus.

Benefits

• Opportunity to work in a diverse and inclusive workplace.
• Support for career development and training.
• Engagement in continuous improvement projects.
• Collaboration with cross-functional teams.
• Possibility of flexible working arrangements.