Customer Experience Intern - Remote

Overview

The Customer Experience Intern will support the Customer Experience team in delivering a positive customer experience while gaining insights into the end-to-end shipment lifecycle and building strong relationships with stakeholders.

In Short

• Support the Customer Experience team’s delivery of a positive customer experience.
• Get involved in the end-to-end shipment lifecycle.
• Assist with opportunities for new customers and regular accounts.
• Help with all products and services sold to customers.
• Build strong relationships with stakeholders.
• Understand customers' business drivers and needs.
• Support sales pipeline and accurate forecasting.
• Handle incoming customer service queries and issues.
• Flexible to operate in a fast-paced environment.
• Fluency in Turkish and English is required.

Requirements

• New grads or 4th-year undergraduate students.
• Available 5 days a week for a duration of 6 months.
• Agility and capability to multitask.
• Strong attention to detail.
• Strong organizational and communication skills.
• Flexibility to operate in a fast-paced environment.

Benefits

• Gain experience in a global logistics company.
• Be part of a supportive and warm team environment.
• Opportunity to learn about global trade and customer service.
• Networking opportunities with industry professionals.
• Potential for future employment opportunities.