Online Survey Quality Assurance Specialist I - Remote

Overview

The Online Survey Quality Assurance Specialist I is responsible for managing client expectations related to survey programming and ensuring that programmed links match client materials, with a focus on quality assurance in the healthcare market research sector.

In Short

• Client-facing role focused on survey programming quality.
• Requires a minimum of 2 years of experience in a similar role.
• Night shift position (US EST time zone).
• Involves link testing and ensuring data collection accuracy.
• Collaboration with internal teams for project requirements.
• Attention to detail and strong communication skills are essential.
• Must manage multiple projects and priorities effectively.
• Requires a Bachelor’s degree or equivalent.
• Knowledge of market research methods is important.
• Proficiency in Microsoft Office tools is necessary.

Requirements

• Bachelor’s degree or equivalent required.
• Minimum 2 years of experience in quality assurance or market research.
• Exceptional attention to detail and accuracy.
• Strong understanding of questionnaire structures and survey programming.
• Excellent communication and problem-solving skills.
• Ability to manage multiple projects and priorities.
• Proficient in Microsoft Excel, Word, and Outlook.
• Self-motivated and organized.
• Ability to learn and implement new processes quickly.
• Experience in client and vendor management.

Benefits

• Opportunity to work in a growing market research agency.
• Engagement with a diverse range of healthcare professionals.
• Chance to develop and implement new quality assurance processes.
• Collaborative work environment with internal teams.
• Potential for career growth within the company.