Freelance Interview Host - Swedish Speaking - Remote

Overview

The Freelance Interview Host will assist the Market Research Project Management team by managing online interviews, providing technical support, and ensuring project completion while exceeding client expectations.

In Short

• Point of contact for technical platform issues.
• Prepare respondents for scheduled interviews.
• Facilitate and troubleshoot interviews.
• Support moderator and interpreter trainings.
• Document technical issues and resolutions.
• Stay updated on product features.
• Work in a team environment.
• Exceptional communication skills required.
• Experience with qualitative online platforms preferred.
• Self-motivated with strong organizational skills.

Requirements

• Bachelor's degree or equivalent work experience preferred.
• Multilingual in Swedish.
• Experience in customer service or call center is a plus.
• Strong knowledge of Windows and Apple operating systems.
• Excellent interpersonal skills.
• Ability to communicate technical steps clearly.
• Well-developed analytical and problem-solving skills.
• Exceptional time management and self-discipline.

Benefits

• Flexible working hours.
• Opportunity to work remotely.
• Engagement with a global team.
• Competitive hourly rate.