Account Manager (US Shift) - Remote

Overview

The Account Manager at M3 Global Research is responsible for engaging clients, managing bids, and fostering relationships to drive sales growth in the market research space.

In Short

• Engage clients and manage the bidding process for projects.
• Achieve revenue and profitability targets through relationship building.
• Support existing accounts and seek new business opportunities.
• Organize client and internal kickoff calls.
• Consult with clients on sample design and business issues.
• Provide excellent customer service by collaborating with internal teams.
• Manage bid requests and ensure timely delivery.
• Act as a liaison between Sales and Project Managers.
• Respond diplomatically to client issues and influence internal resources.
• Follow up on bids and adapt strategies as necessary.

Requirements

• Bachelor's degree or equivalent work experience.
• 1-2 years of professional market research experience.
• Experience in healthcare market research is a plus.
• Strong relationship building and customer service skills.
• Exceptional multi-tasking and prioritization abilities.
• Excellent verbal and written communication skills.
• Solid time management and organizational skills.
• Problem-solving abilities and self-discipline.
• Excellent presentation skills.

Benefits

• Work in a dynamic and growing company.
• Opportunity to work with global clients.
• Engage in a fast-paced market research environment.
• Collaborate with a team of professionals in the healthcare sector.
• Flexible working hours with night shifts (US Shift).