Account Manager - Remote

Overview

The Account Manager will support the SportsEngine platform by providing exceptional service to existing customers, focusing on renewals, product add-ons, and increasing customer engagement.

In Short

• Manage customer transitions and ensure smooth account setup.
• Build strong relationships with customers to drive business growth.
• Encourage product usage and revenue growth from accounts.
• Respond to client inquiries in a timely manner.
• Develop sales skills and product knowledge to assist customers.
• Maintain accurate sales activity records using Salesforce.
• Meet or exceed department metrics and goals.
• Assist with outreach and finance-related projects.
• Help train new team members.
• Lead key projects and set standards for the team.

Requirements

• Willingness to travel semi-regularly.
• Strong written and verbal communication skills.
• 2+ years of experience in sales or account management.
• Ability to manage time effectively for growth.
• Demonstrated multi-tasking abilities.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid leave and tuition reimbursement.
• Various discounts and perks.