Business Intelligence Lead (IAM) - Remote

Overview

The Business Intelligence Lead is responsible for advancing IAM through the redesign of structured processes, business intelligence, and AI-enabled automation.

In Short

• Lead the redesign of IAM processes and workflows.
• Identify and resolve inefficiencies in IAM operations.
• Enhance customer experience for internal stakeholders.
• Use data analysis to inform operational improvements.
• Implement automation solutions using Azure services.
• Collaborate with cross-functional teams to drive change.
• Establish KPIs and performance targets for IAM services.
• Develop phased improvement roadmaps with measurable outcomes.
• Promote a culture of continuous improvement within IAM.
• Ensure compliance and security in automation initiatives.

Requirements

• Master's degree or equivalent relevant work experience.
• 8+ years of experience in IAM, Cyber Security, or IT Operations.
• Strong understanding of IAM lifecycle and workflows.
• Experience in designing or implementing automation solutions.
• Strong analytical skills with data-driven decision-making.
• Ability to influence teams without direct authority.
• Excellent communication skills for articulating strategies.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid leave and tuition reimbursement.
• Various discounts and perks.