Account Manager (US) - Remote

Overview

The Account Manager at M3 Global Research is responsible for engaging clients, managing the bidding process, and supporting existing accounts while seeking new business opportunities in the healthcare market research space.

In Short

• Engage clients and manage the bidding process for market research projects.
• Achieve revenue and profitability targets through strong client relationships.
• Support existing business by managing contracts and identifying upsell opportunities.
• Network within existing client contacts for new business prospects.
• Organize client kickoff calls and develop insightful proposals.
• Consult with clients on sample design and business issues.
• Provide superior customer service by collaborating with project teams.
• Manage bid requests and ensure timely delivery.
• Collaborate with partners and vendors for seamless project execution.
• Act as a liaison between Sales and Project Managers.

Requirements

• Experience in market research or related fields.
• Strong communication and interpersonal skills.
• Ability to work in night shifts (US Shift).
• Proven track record in sales and client management.
• Familiarity with project management methodologies.
• Ability to adapt research approaches to meet client needs.
• Strong analytical and problem-solving skills.
• Experience in developing proposals and strategic communications.
• Ability to diplomatically handle client issues.
• Collaborative mindset to work with internal teams.

Benefits

• Opportunity to work with a global leader in healthcare solutions.
• Dynamic and fast-paced work environment.
• Professional development opportunities.
• Engagement with a diverse range of clients and projects.
• Supportive team culture.