Account Manager - Remote

Overview

An Account Manager at Cyera will manage a portfolio of accounts, focusing on customer retention and growth through renewals and expansion opportunities.

In Short

• Lead the renewals process with high retention rates.
• Build relationships with decision-makers.
• Identify and close expansion opportunities.
• Utilize CRM tools for insights and customer engagement.
• Collaborate with Sales and Customer Success teams.
• Negotiate terms with stakeholders.
• Communicate effectively with internal and external parties.
• Manage multiple accounts efficiently.
• Advocate for customer satisfaction.
• Travel approximately 25% as required.

Requirements

• 1–2 years of experience in renewals, sales, or customer success.
• Ability to manage multiple priorities.
• Exceptional communication skills.
• Engage with senior stakeholders confidently.
• Strong presentation and problem-solving skills.
• Excellent organizational capabilities.
• Strong negotiation skills.
• Curious and empathetic mindset.
• Experience with CRM systems like Salesforce.
• Ability to work independently in a remote environment.

Benefits

• Remote work with office setup reimbursement.
• Competitive salary.
• Unlimited PTO.
• Paid holidays and sick time.
• Health, vision, and dental insurance.
• Life and disability insurance.