Account Manager, EMEA - Remote

Overview

Join a Global Team Making a Lasting Impact with Lumivero. Are you ready to be part of a team that’s changing the world? At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions.

In Short

• Act as the primary relationship manager and liaison between key customers and Lumivero.
• Work with cross-functional teams to maintain client satisfaction and trust to expand the footprint, introduce new software products and increase wallet share.
• Manage the full sales cycle with customers using a consultative, relationship-driven approach.
• Identify and size revenue opportunities by account, roadblocks to expanding or retaining revenue and facilitate with internal teams to build winning strategies.
• Define a relationship strategy within each account.
• Achieve the quarterly and annual revenue targets set by the company and manage and document pipeline and forecast in a CRM.
• Provide summaries to management regarding revenue opportunities and risks, and any product feedback or insights from our top clients.

Requirements

• 5+ years’ work experience as a Strategic Account Manager or Key Account Manager successfully growing and retaining high value accounts in a SaaS environment.
• 5+ years of consistent and demonstrable achievement as a “Top Producer” in past quota carrying roles.
• Effective strategic communication with all levels of the client organization, with a focus on driving relationships and action, from end-user to C-suite.
• Ability to navigate complex organizational structures, long sales cycles, and multiple decision-makers.
• Strong intellectual curiosity to uncover why buyers will buy and how to leverage that information.
• Proficient working with Salesforce, Virtual Meeting software (Zoom, MS Teams, etc.), and MS Office products.

Benefits

• Annual base salary up to £65,000, plus commission, depending on qualifications.
• An annual performance-based bonus to recognize personal excellence.
• Annual tech stipend to get what you need to do your best work.
• Flexible, remote first work environment and a diverse, global team.
• Opportunities for career advancement as Lumivero grows.