Conversational Designer - Remote

Overview

The Conversational Designer will craft the voice and personality of AI agents, designing text and voice experiences that guide patients through their healthcare journey, while maintaining compliance and user trust.

In Short

• Design end-to-end conversational experiences for AI agents.
• Craft dialogue flows and conversational patterns.
• Define personality and voice guidelines for AI agents.
• Collaborate with cross-functional teams on AI product strategy.
• Conduct user research and testing for conversational interfaces.
• Design for edge cases and conversational repair.
• Create documentation for conversation design.
• Partner with product designers for UI integration.
• Measure and optimize conversational experiences.

Requirements

• 3-5 years of experience in conversational design or related fields.
• Portfolio showcasing effective conversational designs.
• Experience with voice and text-based interfaces.
• Comfortable with AI/LLM technologies.
• Skilled in writing human-like dialogue.
• Experience in user research and usability testing.
• Collaborative team player.
• Passionate about accessibility in design.

Benefits

• Competitive health benefits.
• Work-life balance.
• Flexible time off.
• Wellness programs.
• Discounted perks.
• 401(k) and company equity.