Conversation Designer - Remote

Posted 3 weeks ago

All others

Full Time

NY, USA

Conversation Design Tools

Analytical Skills

User Experience Design

Agile Development

Overview

NLX is seeking a Conversation Designer to create natural, engaging, and effective conversational experiences for our AI-powered applications, bridging the gap between linguistics and technology.

In Short

Design and develop conversational flows and interaction models
Create and maintain conversation scripts
Analyze conversation logs for improvement opportunities
Collaborate with AI/ML engineers on optimization
Develop conversation design guidelines and best practices
Build testing frameworks for conversational accuracy
Work with localization teams for multilingual support

Requirements

Bachelor's degree in Linguistics or related field
3+ years in conversation design or UX writing
Understanding of pragmatics and conversational structure
Experience with NLP technologies
Familiarity with major cloud AI services like AWS and GCP
Proficiency in conversation design tools
Strong analytical skills

Benefits

Remote-first work environment
Collaborative team culture
Opportunities for professional development
Inclusive and diverse workplace
Focus on customer-centric solutions

NLX

NLX is an innovative startup focused on developing a conversational AI technology platform that aims to transform business operations, similar to the impact of HTML and mobile computing. Headquartered in New York City, NLX operates as a remote-first team with members across North America and Europe. The company emphasizes values such as excellence, authenticity, transparency, and collaboration, fostering an inclusive environment where team members are encouraged to iterate, seek help, and support one another. NLX is dedicated to enhancing customer experiences and driving digital transformation through its advanced AI solutions, while maintaining a commitment to simplicity, bravery, and open communication.

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