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Senior Conversation Designer - Remote

Posted 7 days ago

Overview

Panasonic Well is a venture and business incubator from the Panasonic Group focused on pioneering new health and wellness solutions by connecting hardware, software and services through industry-leading, responsible AI. We are committed to building an ecosystem of technology that improves well-being for every generation.

In Short

  • Join the design team at Panasonic Well as a Senior Conversation Designer.
  • Shape AI-driven experiences that are intelligent, empathetic, and engaging.
  • Guide LLM behaviors and refine system prompts.
  • Develop frameworks for high-quality, natural interactions.
  • Create structured and generative responses for AI Coach, Umi.
  • Collaborate with cross-functional teams to enhance user experiences.
  • Ensure alignment between AI functionality and conversation design principles.
  • Support rapid iteration on prototypes using user feedback.

Requirements

  • 5+ years of experience in Conversation Design.
  • Proficiency in conversation design for chat, voice, and hybrid AI experiences.
  • Experience in prompt engineering for AI-driven conversation design.
  • Empathy for users and advocacy for their needs.
  • Excellent collaboration skills with cross-functional teams.
  • Exceptional verbal and written communication skills.
  • Strong critical thinking skills for problem-solving.
  • Solid understanding of NLP and Generative AI principles.

Benefits

  • Competitive compensation.
  • Comprehensive benefits (Medical, Dental, Vision, HSA, FSA).
  • 401(k) with employer match.
  • Life & Short Term Disability Insurance.
  • Unlimited Vacation & Accrued Sick Leave.
  • 12 Company Holidays.
  • Paid Maternity & Parental Leave.
  • Paid Caregiver Leave.
  • Employee Assistance Program.
  • Pet Insurance.
  • Casual Dress Code.
  • Catered Lunch & Snacks.
  • Discounts on Panasonic products.
  • Company Social Events.

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