Customer Lending Representative - Remote

Overview

The Customer Lending Representative serves as the first point of contact for customers seeking mortgage financing and loan options, assisting them in their journey towards homeownership.

In Short

• Manage a high volume, fast-paced outbound call center environment.
• Verify customer application information.
• Build rapport and pre-qualify leads for the sales team.
• Identify customer goals and objectives.
• Achieve performance metrics through individual and team goals.

Requirements

• Outbound Call Center experience required.
• 1-2 years of Sales experience in upselling.
• Sales-minded mentality, comfortable with rejection.
• Experience in a remote environment preferred.
• Exceptional communication skills; bilingual is a plus.
• Proficient in computer and data entry skills.
• High School Degree required; Bachelor’s preferred.

Benefits

• Inclusive and collaborative culture.
• Opportunities for growth and professional development.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program for mental and physical health.
• Generous paid time off.