Account Manager - Remote

Overview

As an Account Manager at Livestorm, you will be responsible for maintaining and growing relationships with existing customers, ensuring revenue growth and customer retention.

In Short

• Build relationships with Livestorm's customers ensuring revenue growth and customer retention
• Nurture and expand a portfolio of +200 existing accounts mainly comprised of Small and Medium Businesses (SMB)
• Develop strategic territory plans to outline opportunities for upsell and cross-sell
• Build, maintain and convert pipeline
• Develop and maintain positive relationships with C-level decision-makers
• Coordinate multi-functional teams to sign multi-year strategic agreements
• Meet core KPIs around pipeline coverage progression and forecast
• Develop and use Partner ecosystem relationships to accelerate growth
• Meet and exceed quota

Requirements

• Fluency in French and English
• At least one experience in Sales (Account Management, Customer Success, Account Executive)
• High-performance mentality and consistency in overachievement
• Organized, rigorous, and adaptable to evolving processes
• Strong aptitude for selling and building lasting relationships
• Strong business acumen and comfort with presenting to senior-level executives
• Technologically savvy and quick to learn new technology
• Ability to work individually and collaboratively in a team environment
• Exceptional verbal and written communication skills
• Customer-centric mindset

Benefits

• Opportunity to work in a remote-first company
• Dynamic work environment with a focus on growth
• Collaboration with cross-functional teams
• Access to professional development resources
• Contribution to an innovative product in the video engagement space