Account Manager - Remote

Overview

The Commercial Lines Account Manager at HUB International is responsible for managing a book of business, providing day-to-day service for property/casualty clients, and maintaining strong client relationships.

In Short

• Manage a book of insurance business with autonomy.
• Provide professional service to clients and maintain high retention rates.
• Support Producers in obtaining and expanding business.
• Act as the day-to-day contact for client questions and issues.
• Document conversations and maintain accuracy in systems.
• Act as a liaison between clients and insurance carriers.
• Oversee Account Administrators and support their training.
• Stay updated on changes in the insurance industry.
• Prepare reports for management as needed.
• Participate in continuing education and training.

Requirements

• 2-5 years of experience in an Account Manager/Account Administrator role.
• Experience in customer service or client-facing roles.
• Bachelor’s degree preferred.
• P & C License preferred (to be obtained within 90 days if not held).
• Strong written communication skills.
• Ability to work collaboratively in a team environment.
• Attention to detail and quality management skills.
• Project management capabilities.
• Ability to troubleshoot and resolve issues effectively.
• Commitment to professional development and learning.

Benefits

• Opportunity for advancement in a growing company.
• Comprehensive training and support.
• Engaging work environment.
• Financial security and career satisfaction.
• Supportive company culture that values teamwork and integrity.