Account Manager - Remote

Overview

Livestorm is the world's leading end-to-end video engagement platform, allowing companies to organize powerful online meetings, webinars, and virtual events.

In Short

• Build relationships with Livestorm's customers ensuring revenue growth and customer retention.
• Work closely with the Customer Success Management Team to manage your customer portfolio.
• Nurture and expand existing accounts.
• Develop strategic territory plans for upsell and cross-sell opportunities.
• Build, maintain, and convert pipeline.
• Grow business through rigorous business management execution.
• Develop and maintain positive relationships with top decision-makers at C-levels.
• Coordinate multi-functional teams to sign multi-year strategic agreements.
• Meet core KPIs around pipeline coverage progression and general activity.
• Develop and use Partner ecosystem relationships to accelerate growth.

Requirements

• Proven experience in account management or sales.
• Strong communication and interpersonal skills.
• Ability to develop strategic plans and execute them effectively.
• Experience in managing customer relationships and understanding their needs.
• Proficiency in sales management tools and CRM software.
• Ability to work collaboratively with cross-functional teams.
• Strong analytical skills to assess customer KPIs and challenges.
• Fluency in English; additional languages are a plus.

Benefits

• Remote-first work environment.
• Opportunity to work with a diverse team across multiple countries.
• Competitive salary and performance-based bonuses.
• Professional development opportunities.
• Flexible working hours.
• Health and wellness benefits.
• Collaborative and innovative work culture.