Account Manager - Remote

Overview

As an Account Manager at Livestorm, you will play a key role in the expansion of the company within the video communication market, focusing on maintaining and growing relationships with existing customers.

In Short

• Build relationships with Livestorm's customers ensuring revenue growth and customer retention.
• Work closely with the Customer Success Management Team to manage your customer portfolio.
• Nurture and expand existing accounts.
• Develop strategic territory plans for upselling and cross-selling.
• Build, maintain, and convert pipeline.
• Grow business through rigorous management execution.
• Develop and maintain positive relationships with C-level decision-makers.
• Coordinate multi-functional teams to sign strategic agreements.
• Meet core KPIs around pipeline coverage and activity.
• Leverage partner ecosystem relationships to accelerate growth.

Requirements

• Experience in Account Management, Customer Success, and Sales.
• High-performance mentality with a track record of overachievement.
• Fluency in French and English.
• Proven track record in value-based customer-centric conversations.
• Ability to identify and execute upsell opportunities.
• Organized, rigorous, and adaptable to evolving processes.
• Strong aptitude for selling and building lasting relationships.
• Comfort with presenting to senior-level executives.
• Technologically savvy with a quick learning ability.
• Exceptional verbal and written communication skills.

Benefits

• Work in a remote-first company with a flexible work environment.
• Collaborate with a diverse team across multiple countries.
• Opportunity for professional growth and development.
• Contribute to a leading video engagement platform.