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QA Engineer II - Remote

Posted Yesterday
QA
Full Time
India

Overview

LivePerson is the global leader in enterprise conversations, providing a platform for better customer experiences through Conversational AI. We foster an inclusive workplace culture that encourages collaboration and innovation.

In Short

  • Develop and implement test plans and test cases.
  • Identify and document software defects.
  • Conduct regression, smoke, and exploratory testing.
  • Ensure thorough investigation and resolution of issues.
  • Communicate testing progress and suggestions for improvement.
  • Participate in test planning and estimation activities.
  • Maintain documentation of test results.
  • Enhance testing processes and methodologies.
  • Help incorporate automated tests into testing procedures.
  • Stay updated on industry best practices in quality assurance.

Requirements

  • Minimum of four years of experience as a QA Engineer.
  • Track record of success in manual testing.
  • Solid understanding of QA procedures and SDLC.
  • Ability to write precise test plans and cases.
  • Expertise in various testing methodologies.
  • Knowledge of test management systems like Jira.
  • Familiarity with API testing tools like Postman.
  • Understanding of Scrum and Agile techniques.
  • Strong analytical and problem-solving abilities.
  • Good communication and interpersonal skills.

Benefits

  • Health: Medical, Dental, and Vision.
  • Time away: Vacation and Holidays.
  • Development: Tuition reimbursement and professional development resources.
  • Equal opportunity employer.
  • #LI-Remote.
LivePerson logo

LivePerson

LivePerson is a leading technology company that specializes in conversational commerce and customer engagement solutions. With a focus on enhancing customer experiences through innovative communication tools, LivePerson serves a diverse range of clients in the Enterprise and Mid-Market segments. The company is dedicated to maximizing net revenue retention and driving product adoption, while fostering a high-performing customer success team. LivePerson values collaboration, urgency in addressing client issues, and strong leadership in customer relations, making it a dynamic workplace for professionals in the PaaS/SaaS industry.

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