Software Development Engineer II - Remote

Overview

This role as a Software Development Engineer II involves building AI-driven systems for realistic customer simulations in a fully remote environment.

In Short

• Design and build Python-based backend services.
• Contribute to a multi-tenant simulation platform.
• Integrate with contact center providers.
• Build and extend REST APIs using Litestar.
• Work with Couchbase for conversation state persistence.
• Write high-quality, well-tested code.
• Collaborate with leadership to ideate new features.
• Learn new technologies and architectures.
• Participate in automated testing strategies.
• Maintain a focus on customer-centric solutions.

Requirements

• Bachelor's degree in Computer Science or related field.
• 4+ years of software development experience.
• Strong proficiency in Python.
• Experience building microservices and RESTful APIs.
• Familiarity with Couchbase and NoSQL databases.
• Experience with Docker and Kubernetes.
• Understanding of distributed systems.
• Experience with Git and CI/CD workflows.
• Strong analytical and problem-solving skills.
• Advocating for automated testing strategies.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(k) retirement plan with employer match.
• Flexible paid time off (PTO).
• Employee stock purchase program (ESPP).
• Access to professional development resources.
• Wellness resources and employee assistance program.
• Generous parental leave policy.
• Remote-first model with flexibility.
• Paid public holidays.
• Additional insurances and support for health-related expenses.