Marketing Solutions Support Consultant (Dutch) - Remote

Overview

The Marketing Solutions Support Consultant will provide exceptional customer support to LinkedIn marketing solutions clients, ensuring their success in achieving marketing goals through various communication channels.

In Short

• Provide outstanding support to LinkedIn marketing solutions clients.
• Respond to inquiries through multiple channels.
• Identify opportunities for strategic growth.
• Maintain understanding of LinkedIn Marketing Solutions products.
• Document all client contacts accurately.
• Coordinate with Product Marketing on retention efforts.
• Establish effective communication with teams across the organization.
• Provide technical support solutions to clients.
• Ensure issues are escalated to key stakeholders as needed.

Requirements

• 12+ months experience in online advertising or customer support.
• Fluency in English and Dutch.
• Experience with search marketing, PPC, or online advertising.
• Experience with HTML, CSS, or JavaScript.
• Expert knowledge of MS Office.
• Excellent communication and project management skills.
• Adept at cross-functional collaboration.
• Ability to analyze data and identify growth opportunities.
• Ability to manage time and prioritize tasks effectively.
• Negotiation and customer retention skills.

Benefits

• Flexible work environment.
• Opportunities for professional growth.
• Supportive company culture.
• Access to LinkedIn's resources and network.