Fashion Support Consultant (Dutch-speaking) - Remote

Overview

As a Fashion Support Consultant, you will be part of an innovative team that helps well-known brands improve their businesses through technology and integrated solutions.

In Short

• Take incoming customer calls and resolve user demands.
• Log call details onto management systems.
• Maintain service and product knowledge for customer applications.
• Escalate potential service issues to a mentor.
• Work in a customer service environment.
• Provide excellent customer care and support.
• Be part of a diverse and inclusive workplace.
• Receive full paid training on company and project.
• Engage in career development programs.
• Work remotely from anywhere in Spain.

Requirements

• Bilingual or proficient in Dutch with advanced English.
• Knowledge of IT platforms and applications.
• Good disposition for customer service.
• Ability to listen and understand customer needs.
• Ownership of calls and resolution processes.
• Willingness to learn and grow.
• Strong communication skills.
• Ability to work full-time (39 hours/week).
• Commitment to diversity and inclusion.
• Passion for helping others.

Benefits

• Full-time permanent contract.
• Competitive salary with performance bonuses.
• Remote work flexibility.
• Full paid training.
• Career development opportunities.
• Supportive work environment.
• Access to specialized courses.
• Inclusive workplace culture.
• Long-term career growth.
• Opportunity to work with global brands.